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Agents are being urged to be clearer about their terms of business with clients after the public face of The Property...

Agents are being advised on what course of action they should take to safeguard their right to fees should they be dis-instructed...

The Property Ombudsman has issued new guidance over what it calls “a growing issue” - that is, disputes over dual fees. TPO...

The Property Ombudsman is to give agents new guidance on dual fees, following a surge in complaints from the public. In 2017, TPO received...